Utilities of today are facing an unprecedented volume and rate of change. Business and IT leaders are asked to improve the customer experience and levels of service while managing growing regulatory requirements and shrinking budgets.
For many of our clients who face these challenges, we are excited to offer our unique perspective and ability. We bring years of industry business process and technology experience to their internal teams. We collaborate with business and IT leadership to suggest proven alternatives. We stay to implement the changes defined to achieve breakthrough results. Recently, we have worked with clients on prepaid metering, bill redesign, credit & collections, new rate cases, AMI planning, and big data engagements.
- PMO and Governance
- Program Quality Assurance
- Business Capability Planning and IT Roadmap Alignment
- Organizational Change Management
- Business Transformation and Planning
Supporting the modernizing utility
Industry experts told us this would happen – that the traditional utility model would be upended, and utilities would need to modernize their business operations to address an environment of conservation, new technology, changing consumer demands, and emerging market alternatives.
Origin has become the trusted advisors to many of our utility clients as they work their way through the numerous required operational changes. We work with clients to implement Renewables, Net Metering, Customer Engagement, Prepaid Billing, Non-regulated Services and Revenue Projection.