Canyon Lake Water Service, a San Jose Water company, has selected Origin Consulting to implement Oracle Utilities CC&B and MWM.
Origin Consulting is leading the effort to replace Canyon Lake Water’s legacy customer information system with Oracle’s CC&B system and Mobile Workforce Management. By moving to CC&B and MWM, Canyon Lake expects to realize benefits across people, process and technology. Canyon Lake Water will leverage the knowledge and experience of its sister company’s employees already live on the Oracle Utilities solution to provide mentoring as well as back-office support in the event of unforeseen personnel emergencies.
In addition, the business departments of the sister companies will be able to strategize to find creative solutions to issues facing their customers. Canyon Lake Water also expects the migration to the Oracle solution will result in a lower total cost of ownership resulting from lowered IT operations costs and reduced system maintenance costs.