Origin Delivers Implementation of Oracle Utilities Mobile Workforce Management Version 220.127.116.11 at ENSTAR
Origin Consulting LLC announced today that they have delivered the implementation of Oracle Utilities Mobile Workforce Management (MWM) version 18.104.22.168 at ENSTAR, a regulated public utility that delivers natural gas to approximately 137,000 customers in south-central Alaska.
The latest version of the solution, which provides a real-time, end-to-end enterprise solution for managing field work, will enable ENSTAR to achieve maximum visibility, control, and performance of field resources. Through a productized integration with Oracle Utilities Customer Care and Billing (CC&B), ENSTAR now has real-time updates detailing the progress of field work through the completion of service orders.
According to John Sims, ENSTAR’s Director of Business Development, “We were excited about the new out-of-the-box functionality, but also wanted customizations that would bring back components from earlier versions that were not included in version 2.2. Origin implemented the solution, along with delivering those customizations. We were very happy with the work they did.”