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Origin Teams with Enstar at CS Week 2018

Origin Consulting at CS Week 2018 - Origin Consulting was honored to co-present with ENSTAR Natural Gas on the topic of, “Leveraging Benefits of e-Notifications to Improve Customer Correspondence.” Christina Veltkamp (ENSTAR) and Sheila Dandal (Origin) shared an overview of how ENSTAR is using digital channel integration to improve customer communications and drive operational efficiency.  

Origin, in partnership with ENSTAR and Selectron, developed and delivered an integrated digital communication platform that replaces letters and postage with outbound calls, emails, and texts. This new solution provides ENSTAR with a vehicle to drive more efficient and timely communication with its customers and is another example of how Origin helps clients maximize business benefits from its technology investments.

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Mark Black