Golden State Water Cutover with 1st Implementation of Oracle Cloud MWM 2.3 in U.S. with CC&B v2.4
Origin Consulting assisted Golden State Water Company (GSWC) as they implemented Cloud MWM 2.3. In conjunction with MWM 2.3, GSWC implemented the FWPIP integrating with the client’s on-premise implementation of Customer Care & Billing (CC&B v2.4).
Five professionals from Origin Consulting supported the GSWC team with their responsibilities during the implementation, providing a full range of support.
- Providing MWM demos for the project team and steering committee
- Co-Leading configuration workshops
- Leading business process design sessions
- Leading enhancement solution design and delivery using Origin’s off-shore development center
- Supporting the PMO with planning and scheduling
- Supporting critical issues between Golden State and Oracle
- Supporting Testing and Training
- Supporting Cutover and support