Middlesex Water Company Partners with Origin Consulting to Complete Oracle Utilities Mobile Workforce Management Upgrade
On Monday September 17, 2018 Middlesex Water Company (MWC) went live with Oracle Utilities Mobile Workforce Management Version 184.108.40.206.
The project consisted of upgrading MWC’s legacy v220.127.116.11 to the newest Oracle Utilities Mobile Workforce Management 18.104.22.168 version, along with upgrading to Oracle Utilities Field Work Integration PIP (FWPIP) v12.1 and transitioning MWC’s many screen customizations to the web-based client (Hybrid MCP).
Origin Consulting’s functional architects worked with MWC’s business owners to leverage new features that allowed several historical manual processes to be automated. In addition, the team leveraged the more robust capabilities of the Scheduler to revamp MWC’s scheduling practices which drove more efficient management of work across the MWC crew team. As a result, MWC was able to realize many operational efficiencies with the upgrade to v22.214.171.124.