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Middlesex Water Company Partners with Origin Consulting to Complete Oracle Utilities Mobile Workforce Management Upgrade

On Monday September 17, 2018 Middlesex Water Company (MWC) went live with Oracle Utilities Mobile Workforce Management Version 2.3.0.2.

The project consisted of upgrading MWC’s legacy v1.5.0.21 to the newest Oracle Utilities Mobile Workforce Management 2.3.0.2 version, along with upgrading to Oracle Utilities Field Work Integration PIP (FWPIP) v12.1 and transitioning MWC’s many screen customizations to the web-based client (Hybrid MCP).

Origin Consulting’s functional architects worked with MWC’s business owners to leverage new features that allowed several historically manual processes to be automated. In addition, the team leveraged the more robust capabilities of the Scheduler to revamp MWC’s scheduling practices which drove more efficient management of work across the MWC crew team. As a result, MWC was able to realize many operational efficiencies with the upgrade to v2.3.0.2.

Jessica Speed