February 28th marked the five-year anniversary that Origin Consulting has provided CC&B support on-site at Tucson Electric Power (TEP). In 2012, Origin joined TEP onsite, as a partner with Cognizant, to provide CC&B support to TEP business and information technology resources. “It has been an enriching experience developing relationships with business users from different departments of the TEP organization and playing a role in improving their operations and achieving their goals. We are all very much looking forward to what else we can accomplish together in the years to come,” said Roberto Tan, Origin’s Service Director working onsite with TEP.
Origin’s long-term presence and engagement with TEP enables a much deeper relationship where the collective team can set goals over years and measure accomplishments against those goals. The TEP team has been able to establish processes and standards that do not dissipate after a project completes; they are enforced consistently to the point it has become part of the culture.
“Tucson Electric Power recently celebrated the 5th year anniversary of our partnership with Cognizant and Origin. Through this partnership, TEP has staffed and completed many more IT projects than would have been possible prior to our partnership with these firms. Cognizant and Origin have helped our IT department become a valued and trusted partner within TEP's business”, said Wendy Greess, Manager, IT Customer Operations.