Job Title: Project Manager – MDM Implementation experience required
Date Revised: 02/7/2018
FLSA Status: Exempt
The Project Manager will ensure that all aspects of the project are planned and executed in a manner that will lead to meeting the implementation goals within the established time frame and budget and to a high degree of customer satisfaction. The Project Manager is also responsible for project profitability and to ensure that consultants assigned to their projects maintain an expected level of billable utilization.
JOB DUTIES AND RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS
Work with all stakeholders towards continual improvement of the Origin project management practice
Take responsibility and drive initiatives for improvement
Develop and deliver executive level status reports to the customer
Lead and motivate a project team towards accomplishing their work effectively
Work closely with the Customer to ensure successful completion of the implementation
Develop and execute the project plan, project schedule, and monitor progress. Keep peers and the Group Vice President (GVP) updated on client status, proactively identifying and resolving, or escalating as appropriate, issues that might impact project success or client satisfaction
Consistently manage client expectations and ensure delivery of highest quality service
Approval or routing of project level expenses
Participate in performance reviews as required
Provide timely and accurate input for resource and revenue forecasting activities
Participate in monthly revenue target reviews
Ensure the technical and application consulting team members are appropriately tasked for successful execution of the established project plan
Conduct post implementation reviews to identify and measure results. Capture and apply lessons learned for continuous process improvement
Manage difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service
Prioritize and plan work activities of team members; sets goals and objectives and develop realistic action plans
Knowledge and experience with MDM and its integration with CIS applications
Understanding of pricing platforms with specific reference to Electric TOU
Minimum of 3 years of direct Project Management experience, with a focus on software delivery.
Experience with the management of risk, change, issues, time, scope, resources, budget and quality.
In depth understanding of all major activities for a business system implementation such as analysis, design, development, deployment.
Experience utilizing a formal project management methodology
Proven leadership skills and the ability to motivate a team
Highly motivated and driven to improve project management processes and operational efficiency
Experience with projects in the Utilities sector and understanding of standard utility business processes preferred
Experience with the Oracle Utilities Solution Suite preferred
Experience in initiation and implementation of a TOU program for a utility is preferred
Microsoft Office Suite, MS Project, Visio
CERTIFICATES, LICENSES, REGISTRATIONS
PMP Certification preferred
Must be able to travel up to 75% of the time or as required.